We help retail power teams competing in fast markets who need smoother onboarding, better service, and proactive retention.
Enrollment flows are clunky and data is fragmented across CIS, billing, usage, and CRM. Support teams can't see the full customer context, so resolution is slow. In deregulated markets, experience and trust win, systems should help you earn it.
You're managing high volume, high competition, and complex rules. Counter Code implements Salesforce + integration + analytics to unify customer operations and retention.
We start by simplify enrollment and data capture. From there we unify service operations with a full customer view, then build churn reduction workflows and analytics.
WHAT WE BUILD
Solutions We Build
Salesforce capabilities tailored for retail power.
